Overview

Last updated: [10/27/2025]

Welcome to OcVaults. These Terms of Service (“Terms”) govern your access to and use of our website and services provided through our Shopify store By accessing or purchasing from this Site, you agree to these Terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without express written permission from us.
All prices and product availability are subject to change without notice.

2. Product Authenticity

We take authenticity and quality very seriously. Each product undergoes an authenticity check to the best of our ability before being shipped.
However, since items are sourced from multiple independent suppliers, websites, and states, we cannot guarantee 100% authenticity on every product.
By purchasing, you acknowledge and accept this policy and agree that OcVaults is not liable for any claims related to product authenticity.

3. Returns and Exchanges

We do not offer refunds under any circumstances.
However, we do accept:

Exchanges for a different size or item (subject to availability)
Returns for store credit if your item meets our eligibility criteria

To qualify for an exchange or return:

The item must be in its original, unused condition, with everything included.
You must contact us within [3] days of delivery
You must provide proof of purchase

Shipping costs for exchanges and returns are the buyer’s responsibility unless otherwise stated.

4. Order Processing and Shipping

Orders are typically processed within [7–14 business days], depending on sourcing location.
Shipping times may vary due to supplier location or carrier delays. If your package gets lost we will fully refund your order.

5. Limitation of Liability

[Your Store Name] shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
All products are sold “as is” without any warranties unless expressly stated.

6. Governing Law

These Terms and any disputes arising under them shall be governed by and construed in accordance with the laws of the State of Virginia without regard to its conflict of law provisions.

7. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Updates will be posted on this page, and continued use of our Site constitutes acceptance of any changes.